• Dos and Dont’s

    (for full details please refer to ADIB Employee Code of Ethics and Standards of Professional Conduct)

    Dos Dont's
    Think carefully before you place anything online. Don’t create and/or be part of any unofficial social media network/group that purports to represent ADIB and/or its initiatives.
    Make sure you know the ADIB Code of Conduct, group values, and related policies. Don’t respond to clients’ queries and/or complaints on social media platforms unless you’re authorized to do so.
    Make it clear that you are sharing a personal opinion by writing in the first person and stating it is a personal opinion. Don’t use Social Media channels for selling/promoting ADIB’s offers, products, and services. Content posted about ADIB products and services utilizing social media and electronic communication is viewed as marketing or advertising.
    Be honest and support your opinion with facts; make sure these facts are correct and indicate the source of your information. In order to meet compliance and regulatory requirements, any business/marketing-related projects utilizing social media or other electronic communication must be approved by Corporate Communications & Marketing departments.
    Use common sense, be polite, accept mistakes, and offer an apology if required. Don’t use Social Media channels for publishing about job vacancy or recruitment opportunity unless it is approved by the Group Human Resources & Corporate Communication departments.
    Show respect for other cultures, religions, and values. Don’t give financial advice to customers as ADIB’s representative on Social Media channels.
    Respect copyright: don’t use logos, trademarks, music, or images without written permission. Don’t share internal information, financial results, future products, future services, or group’s strategy, etc.
    Follow the responses to your statements and make sure they are as truthful, respectful, and legal as yours. Don’t speak on behalf of ADIB. If you have a blog or website, use a disclaimer, such as, “The published content only represents my personal opinions and views and does not represent the position, strategy, views, or opinions of ADIB.”
    Don’t distort the ADIB logo, and do not relate the logo to inappropriate content.
    Don’t post embarrassing material as your family, supervisor, or colleagues might read it. Don’t spam.
    Don’t place any defamatory, vulgar, obscene, or threatening material.
    Don’t quote colleagues or other stakeholders. Don’t share material without the consent of the owner.
    Don’t smoke inside the bank; smokers can smoke only at designated smoking areas.

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